Refund Policy

We offer refunds for Gemini Image AI credit purchases under the following conditions:

• Time Limit: Refund requests must be made within 7 days of purchase
• Usage Limit: You must have used less than 50% of your purchased credits
• Valid Reasons: Technical issues, billing errors, or service unavailability

Please note that refunds are not available for credits that have been fully consumed or for purchases made more than 7 days ago.

To request a refund, please follow these steps:

1. Contact Support: Send an email to support@geminiimageai.net with the subject line "Refund Request"
2. Provide Details: Include your order number, purchase date, and detailed reason for the refund request
3. Account Information: Provide the email address associated with your account
4. Wait for Review: Our support team will review your request within 2-3 business days

Once your refund request is approved:

• Refunds will be processed within 5-7 business days
• The refund will be credited back to your original payment method
• You will receive an email confirmation once the refund is processed
• Bank processing times may vary (typically 3-5 business days for credit cards)

Refunds will not be provided in the following situations:

• More than 7 days have passed since the purchase date
• More than 50% of purchased credits have been used
• Dissatisfaction with generated image quality (subjective preferences)
• Change of mind after successful image generation
• Violation of our Terms of Service or Acceptable Use Policy

For any questions about our refund policy or to request a refund, please contact us:

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed about our refund procedures.

Any changes to this policy will not affect refund requests that are already in process at the time of the change.